Last Updated: August 2026
Welcome to Velmora Agency. By accessing or using our website and services, you agree to the terms mentioned below. We’ve kept these terms clear and straightforward so you know what to expect when working with us.
1. Our Services
Velmora Agency provides digital services including website development, digital marketing, social media management, performance marketing, lead generation, AI-based solutions and other related online business services.
The exact scope of work, pricing, timelines and deliverables may vary depending on the service or package selected by the client.
2. Using Our Website
You are welcome to browse and use our website for genuine business and informational purposes.
Please do not use our website to:
- Copy or misuse our content without permission
- Attempt to damage or disrupt our website
- Gain unauthorized access to any part of the website
- Use our website for unlawful activities
- Submit false or misleading information
We reserve the right to restrict access if we believe the website is being misused.
3. Working With Clients
Before starting a project, we will discuss the requirements, deliverables, pricing and estimated timeline with the client.
Once a project is confirmed, major changes to the original requirements may result in additional charges or changes to the delivery timeline.
We always aim to keep communication clear and make sure both sides understand what is being delivered.
4. Payments
Payment terms will be communicated before the project begins.
Depending on the project, an advance payment may be required before work starts. Any remaining payment will be due according to the agreed payment schedule.
Payments for completed work, third-party services or non-refundable expenses may not be refundable unless otherwise agreed in writing.
5. Project Timelines
We always aim to complete projects within the agreed timeline. However, delays can sometimes occur because of pending approvals, missing information, content, access or other requirements from the client’s side.
If a delay is caused by information or approvals not being provided on time, the project timeline may be adjusted accordingly.
6. Client Responsibilities
To complete a project smoothly, clients may need to provide accurate information, images, content, login access, brand assets or other materials required for the work.
The client is responsible for ensuring that any content or material provided to Velmora Agency can legally be used.
7. Website & Marketing Results
We always work towards delivering quality work and achieving the agreed objectives. However, digital marketing results can depend on many factors outside our control.
We do not guarantee a specific number of leads, sales, followers, rankings, traffic or revenue unless a specific guarantee has been clearly agreed upon in writing.
Results may vary depending on the market, competition, advertising budget, platform algorithms and other external factors.
8. Intellectual Property
Once all applicable payments have been completed, the client will receive the agreed final deliverables according to the project agreement.
Velmora Agency may retain ownership of its internal processes, templates, systems, strategies, tools and resources used to create the final work unless otherwise agreed.
Third-party assets, plugins, software, fonts, images or other licensed materials may remain subject to their respective owners’ terms.
9. Third-Party Services
Some projects may require third-party platforms or services such as hosting providers, payment gateways, advertising platforms, plugins, APIs or other software.
Velmora Agency is not responsible for changes, outages, restrictions, pricing changes or technical issues caused by third-party services.
10. Website Content
We make reasonable efforts to keep the information on our website accurate and up to date. However, some information may change over time, including service details, pricing, availability and other business information.
We reserve the right to update or change website content whenever necessary.
11. Limitation of Liability
Velmora Agency will make reasonable efforts to provide its services professionally and as agreed with the client.
However, we will not be responsible for losses resulting from circumstances outside our reasonable control, including third-party platform changes, technical failures, cyber incidents, advertising platform restrictions or other unexpected events.
12. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services, business practices or legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.